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Covid-19 Update: Factory Re-opening

Thank you for your patience and support over the past few weeks. Our entire team are extremely grateful, and we send our best wishes to you, your families, loved ones, colleagues and friends. We hope that you are all well.

Following UK Government direction and the re-opening of the Assay Office, we are pleased to confirm that Domino Jewellery will open its manufacturing facilities with a reduced manufacturing team on Monday 27th April 2020.

The wellbeing of our staff remains our top priority and we are ensuring that all safety precautions and social distancing measures are observed at all times.


We will be working with a reduced manufacturing team; however, we will aim to complete orders as effectively as possible in a sensible time frame.

Stock items ordered during our temporary shutdown will be dispatched.

Placing Orders

Orders can still be placed online, over the phone, and via e-mail; however, manufacturing of items will not proceed until our facilities re-open, with lead times becoming effective once manufacturing resumes.

Customer service remains open and you can contact our sales teams using the below contact details:

Birmingham Sales Office

Tel: +44 (0) 121 236 4772


London Trade Counter

Whatsapp: +44 (0) 7496 709 334

Opening Hours

Office staff and customer service are working remotely and are available between 9am and 4pm.

We will review the situation as it unfolds and keep you updated on major changes.

Thank you again for your patience and support.

Should you have any queries not answered above, please email with your questions and/or comments.

Thank you again for your patience and support.

Stay safe,

The Domino Team

Domino Jewellery is one of the UK's leading jewellery manufacturers, based in Birmingham's iconic Jewellery Quarter. We also operate from our trade counter in London's Hatton Garden.